Shipping policy

Last updated: 12 November 2026

Where we deliver

We deliver to addresses in the United Kingdom.

Delivery cost

Delivery is free and tracked on every order.

Delivery time

Your order usually arrives within 5–7 working days. During busy periods, such as Black Friday and Christmas, delivery can take a little longer. Delivery times are estimates and are not guaranteed.

Tracking

As soon as your order is dispatched, we email you a tracking number. Tracking can take 24 to 48 hours to show its first update.

Taxes

Prices are in pounds sterling (GBP) and include VAT. Any applicable taxes are shown at checkout.

Address errors

Please check your delivery address carefully. If you spot a mistake, contact us straight away: we can change it as long as the order has not been dispatched.

Late, lost or damaged parcels

If your order has not arrived after 10 working days, or arrives damaged, contact us with your order number (and photos if it is damaged). We will send a replacement or give you a full refund.

Returns

You can try your Cosyhush duvet for 100 nights. See our Refund policy for details.

Contact

Questions about your delivery? Email contact.cosyhush@gmail.com.